Current issues affecting services
| Status | Since | Service Affected | Details |
|---|---|---|---|
 | Wed, 24th April 14:31 | Student RDP PCs - connection issue | We are investigating an issue where people sometimes experience a problem trying to connect to an RDP PC. After clicking on 'connect', they see this message: 'The number of connections to this pc is limited and all connections are in use right now. Try connecting later or contact your system administrator'. Please use an alternative pc. |
| Wed, 24th April 10:59 | Encore Lecture Recording | Update 12:00 24/04- The scheduled recordings for today should have no issues. The issue is being closely monitored and investigations continue into a resolution. We are currently experiencing issues with the Encore lecture recording schedule. This may result in lectures failing to be captured. We are currently investigating. |
Scheduled maintenance / Services at risk
| Status | Start | End | Service Affected | Details |
|---|---|---|---|---|
 | Fri 26th April 07:00 | Fri 26th April 09:00 | Corporate Information system (CIS) | What's happening: CIS is being updated How will this affect me?: During the update window the CIS system will be unavailable |
| Tue 30th April 09:30 | Tue 30th April 12:00 | CIS - Maintenance | What's happening: During this time maintenance is being completed on the CIS Forms servers. The CIS database, Apex & Tomcat servers will all remain unimpacted during this work. How will this affect me?: There will be minor impact as active CIS application connections may be terminated. You will be required to login again if your session is interrupted and in some cases unsaved data may be lost. Should this happen, you should be able to reconnect by immediately logging in as you normally do and then start a new session to continue your work. |
| Tues 23rd April 09:00 | Self Service Laptop Loans | What's happening: We have noticed a few instances where bay doors do not open, when a laptop loan is being made via the Self Service Laptop Loan Cabinet. We are investigating this issue and have reported it to the supplier. How will this affect me?: If you experience this issue, please wait a few minutes and try again. Self Service Laptop Loan Cabinets: Information Commons The Diamond The Wave |
Recently resolved issues
| Status | Resolved | Service Affected | Details |
|---|---|---|---|
 | Thu, 25th April 14:40 | University Website | The issue with the search function on University web pages has now been resolved. |
Please note this table is only updated in office hours (8am - 5pm Monday to Friday)