VISION 2012

AREA PLANS

Activities

• Organise 2 informal sessions each year for new staff to meet with experienced staff to discuss/understand the Students' Union's values, culture and departmental ethos.
• Arrange 1 departmental meeting each semester to share best practice (including key student leaders as appropriate).
• Incorporate good practice initiative using recruitment forum.

Central Services

• Manager from each area will nominate a training co-ordinator.

Children's Services

• Build on ‘good' (nursery) & ‘satisfactory' (playscheme) judgements from Ofsted Jan 2010 / Oct 2009. Aim for more ‘outstanding' judgements.
• Continue with training plans .
• Continue with ACE project (AcCounting Early for lifelong learning) and other similar quality raising projects.

Commercial

• Contribute to a cross area group to develop proposals for a new customer care programme and provide representation to the new training forum.
• Managers will challenge poor performance.
• Provide representation to the “recruitment forum”. We will capture staff feedback and ideas twice per annum (first time at 6 weeks) and feed this back to the group.

Democracy & Representation

• Develop and implement meaningful targets related to representation that measure our impact wherever possible, i.e. the effect that our representatives have on the University, not just how many of them there are.
• Review training for all elected representatives and develop specific programmes for postgraduate academic representatives and faculty representatives.
• Ensure staff understand and have pride in our democratic foundations through reviewing staff induction, involving all units in our democratic work and ensuring the effective dissemination of information on democratic issues to all staff.

Entertainment

• Develop departmental training strategy in line with Students' Union training strategy and objectives plus inclusion of training rep on training forum.
• Streamline information sharing through relevant information communications technology across departments.
• Roll out Performance Development Review system to casual House Managers.

Marketing

• Develop internal communications strategy and propose to SMT and the Officers.
• Agree, train and develop a training co-ordinator for the area, whose responsibility would also include promoting best practice in the numerous marketing disciplines.
• Assist HR in developing the exit questionnaire, build in analysis time of the questionnaires and delivery of timely management information.

Resources

• To participate in the Internal Communications Plan working group.
• To develop a training strategy, including a formal training programme.
• Incorporating departmental co-ordinators and a training forum.
• Review the recruitment process.

Student Advice Centre

• Build training and development issues into supervision: carry out a skills audit of Student Advice Centre (SAC) staff to look at other areas of expertise, look at personal development.
• Utilise networking and training events more: use expertise within team to provide training, share good practice at workshops, promote case outcomes within SAC and Students' Union. SAC representative on Student' Union training forum.
• Monitor staffing needs, reflecting on the demands of the service, and encourage new ideas.