The University of Sheffield
Student Feedback 2012

Your health and wellbeing

Counselling Service

You said that you wanted to wait less time to see a counsellor.

Our average wait for a first appointment is 10 days. This far exceeds any local services for psychological help and support. We also offer to a daily drop in service, where students can drop to see a member of staff without the need to make an appointment.

You said that you wanted the Counselling Service to be more accessible at the times that you need it.

All Sheffield students now have access to Big White Wall. Big White Wall is a 24 hour 7 days a week online resource that is staffed by trained professionals to support you with some common psychological difficulties. In addition we offer a late evening session on Thursdays.picture

You said that you wanted more variety from our workshops.

We are offering more of our popular workshops and now offer a number of different workshops/events around world mental day and throughout key dates in the academic year.

You said that our website could be clearer.

We have already made some changes to our site and we are working on further changes for later in the year.