The University of Sheffield
Student Services Information Desk (SSiD)

Quick Reference Grid

Issue Contact More information
and contact details
Academic Performance Dept/TPO/GRO Academic Worries
Accommodation/neighbours/landlords/flatmates SSiD/ACS/SAC Accommodation Problems
Critical issues as defined by fellow student SSiD/CST Critical Support
Critical issues as defined by relative SSiD/CST Critical Support
Critical issues as defined by staff SSiD/CST Critical Support
Critical issues as defined by student SSiD/CST Critical Support
International cross-cultural difficulties SSG/SAC International Issues
Debt SAC Money Problems
Disability, including dyslexia DDS Personal Problems
English Language ELT International Issues
Finding Employment Jobshop Money Problems
Funding SSiD/FST Money Problems
Insults/threats/intimidation/innuendo/racist comments/discrimination/bullying/abuse. Harassment Network Personal Problems
Involuntary hospitalised Student CST Critical Support
Medical condition affecting study TPO/UHS/GRO Critical Support
Missing student SSiD/CST Critical Support
National/International Disaster SSiD/CST Critical Support
Paying accommodation Income Office Money Problems
Paying tuition fees SFO Money Problems
Self harm/substance dependency/sexual orientation/eating disorder? SCS/UHS Personal Problems
Student affected by crime SSiD/CST Critical Support
Student affected by death / life threatening illness SSiD/CST Critical Support
Student death / life threatening illness CST Critical Support
Student inappropriate behaviour CST Critical Support
Worries/anxiety/depression/homesickness SCS/UHS Personal Problems
Worried about another student SSG/SAC/SCS Worried About Another Student?

CST Critical Support Team (in Student Support and Guidance)
DDS Disability and Dyslexia Support Service (in Practitioner Services)
FST Financial Support Team (in Student Support and Guidance)
GRO Graduate Research Office
SAC Student Advice Centre in the Union of Students)
SCS Counselling Service
SFO Student Fees Office (in Registry Services)
TPO Taught Programmes Office
UHS University Health Service

If your particular problem or solution is not included in our web pages, or if you would like to speak to someone in person but aren't sure who to approach, please email SSiD about support and guidance. SSiD staff will try to help you or at least point you in the right direction.

Email SSiD about Support and Guidance