You said that you were unhappy with the lack of appointments for the Writing Advisory Service (WAS) at busy times.
A new system of offering more WAS sessions at busy times of the academic year has been introduced, in order to match student demand more closely.
English Language Support students said that they wanted later evening start times to allow them to get to classes on time and that some of the class sizes were too big.
We have introduced later class start times (5.15 pm).
We have been able to reduce the size of classes following our move to new premises at Hoyle Street.
Departmental Language Support students said that they wanted more tailored language support in their departments and more convenient lesson times.
We have asked departments to take this feedback into consideration when organising future language support.
You said that the assessment for the ERASMUS and Study Abroad credit-bearing modules from the ELTC was too weighted towards the end of course exams.
We have introduced a coursework portfolio to monitor ongoing progress over the semester.
You said that you would like more choice in the range and type of credit-bearing modules for ERASMUS and Study Abroad students from the ELTC.
We now offer a larger range of modules that focus on different aspects of English language and culture.
Dyslexia Support students said that they were concerned about waiting times.
We have engaged additional staff to help at busy times.
You said that you wanted an academic English course for low-level students.
We have introduced our ‘Pathway to Academic English’ programme.
