The University of Sheffield
Student Services Information Desk (SSiD)

Useful Contacts

Our switchboard (0114 222 2000) can connect you to a named individual or help you find the appropriate department if you're not sure who you need to talk to.

Emergencies Staff Contact Details Student Contact Details SSiD Contact Details

Staff Enquiries
SSiD The Front Face of Student Services: If we can not answer your questions we can point you in the direction of someone who can.
Student Services Complaints, appeals and discipline, Examination timetables and clashes, Changes in student status, Examination results, Student record, Financial support, Bursaries, hardship funds, Immigration, Registration, Religious observance queries, Student Death, Tuition Fees, etc.

Prospective Student Enquiries
Academic-related enquiries For questions relating to the subject you wish to study, please contact the relevant department directly.
Accommodation services Accommodation, halls, private sector housing,
Admissions Information about the process of applying to Sheffield, the current status of your application and the details of your offer
International Exchanges Unit Study Abroad Programme (World wide exchanges) and Erasmus Programme (European Exchanges)
Research Students A wide range of services to research students
Prospectus (Undergraduate) Order an Undergraduate Prospectus
Prospectus (Postgraduate) Order a Postgraduate Prospectus
SSiD General student related questions


Current Student Enquiries
Accommodation services Accommodation, halls, private sector housing,
Advice Centre Free, professional and confidential advice service for all students.
Careers Service Careers, jobs, CVs, applications, changing courses, vacancies, work experience, etc.
CiCS All computing enquiries
Counselling Service A free confidential service available to students
Disabiliy and Dyslexia Support Support requirements, liaising with University departments and funding bodies.
English Language Teaching Centre English language courses and support services
Events Team Graduation ceremonies,
Exams Team Examination timetables, clashes, invigilation, examination attendance lists
Financial Support Team Financial support available via both Government and University provision
Graduate Research Centre A wide range of services to research students
Income Office Tuition fee and accommodation payments.
International Exchanges Unit Study Abroad Programme (World wide exchanges) and Erasmus Programme (European Exchanges)
International Student Support Information, advice and additional support for international students.
Library Services Information resources for research, learning and teaching.
Mature Students Support and guidance for undergraduate students over 21.
Nightline A telephone listening service run by trained student volunteers.
Nursery and Childcare The Nursery was set up by the Union to provide a subsidised facility for students.
Registration Team Registration of students, registration status, module choice
Student Fees Team Collection of tuition fees and the recording of LEA funding arrangements
Sheffield International College English language courses to prepare students for further study.
SSiD General student related questions
Students Union Run by students, for students
Taught Programmes Office Undergraduate and taught postgraduate student administration including changes in student status, processing of assessment/examination results, progression between levels, etc.
University Health Service Students are entitled to register with this GPs practice for NHS care.
U Sport Manages all of the University of Sheffield's sports facilities and activities.