Student Comments about SSiD

"Brilliant service and very helpful staff"

"Very supportive and friendly staff with professional attitude."

"Excellent, friendly, helpful service under difficult, busy circumstances. Sorted out my issue very quickly, calmly and efficiently."

"I understand it's Customer Service Week at the University- well a good example from where I sit is SSID!"

"You have always been thoughtful to our deadlines, kind in your time and caring to our careers."

"The staff as SSiD have been incredibly helpful when I needed guidance about loans, my student status, and various other issues that they assisted me with."

"Thank you for your amazing help and assistance throughout my LLB degree at Sheffield. You have always shown the greatest care and consideration towards me, which I truly appreciate."

"Haven't had to use it all that much but when I did the staff were friendly and I got help straight away without having to wait around"

"I have graduated from the University, but I will never forget the service from SSiD. Your staff is always kind and enthusiastic. Your timely service is always comfortable and satisfatory. Thank you for everything you have done for me."

"SSID Desk
GOOD DAY
thank you
she has contacted me."

"Thanks for this. My son is studying in his first year and we're trying to book a holiday for him and didn't want to clash dates should a re-sit be necessary!!"

"The only time I went to the help desk they dealt with my query quickly and efficiently. I was impressed"

"You can easily find the answers to most questions on the website and if not they're quite approachable on the desk."

"Very helpful in the first few weeks of my first year where their pleasant attitude was appreciated."

"This is a very good service within the University. The staff knowledgeable and helpful, and other than the above suggestions, I am quite happy with this service."