The responsibilities and services of the Office fall into two broad areas relating to undergraduate and taught postgraduate student administration:
Student Records Management
- Maintenance of CIS student record system
- Changes in student status
- Individual or "special" cases
- Liaison with sponsors (LEA, SLC, NHS)
- Verification of qualifications
- Transcripts and replacement degree certificates
Student Progress and Progression Monitoring
- Processing of assessment/examination results
- Progression between levels
- Award of degrees and prizes
- Student unsatisfactory progress
- Academic appeals
- Student complaints
- Student fitness to practise
The Taught Programmes Office is part of the Student Administration Service within the Student Services Department and is located on Level 6 of University House.