The responsibilities and services of the Taught Programmes Office fall into two broad areas relating to undergraduate and taught postgraduate student administration:
Student Records Management
- Maintenance of CIS student record system
- Changes in student status
- Individual or "special" cases
- Liaison with sponsors and other agencies (SLC, NHS, LEAs, UKBA)
- Verification of qualifications
- Transcripts and replacement degree certificates
Student Progress and Progression Monitoring
- Processing of assessment/examination results
- Progression between levels
- Award of degrees and prizes
- Student unsatisfactory progress
- Academic appeals
- Student complaints
- Student fitness to practise
The Taught Programmes Office is part of the Student Administration Service within the Student Services Department and is currently located on the 2nd Floor of Edgar Allen House (241 Glossop Road).