The University of Sheffield
Student Services Strategy Map

The Student Services Strategy Map

Promoting - Developing - Supporting

VALUES -  Accuracy, Courtesy, Efficiency, Fairness, Integrity, Sensitivity, Reflective learning, Team working.

CHANGING CONTEXTS

• Student cultures • Speed of IT development • University strategies • Economic challenges & competition
• Regulation & policy change • Environmental imperatives • Customer service • Human resources issues

STRATEGIC THEMES

Supporting the student journey Promoting excellence Improving our systems
• Recruitment success • Service improvement • Process review
• Transitions support • Learning & teaching enhancement • Enabling IT
• Learning skills • Professional engagement • Integrated systems
• Internationalisation • User expectations & feedback • Programme & data journey
• Employability • Equality, diversity & inclusion

Working sustainably Strengthening partnerships Developing our teams
• Business growth • Faculty interface • Management development
• Service development • Professional services collaboration • Staff engagement
• Estates & environment • Student involvement • Health & wellbeing
  • Influence and representation  
• External profiles

The University of Sheffield Student Services Department