How We Can Help...
"Ask Sheffield"Use the University's FAQ databse to help filter your enquiries |
Campus ToursWe can help you by answering your visitors general student services related questions |
Collection / Delivery PointWe can hand out and receive forms, letter and information packs to students |
Customer Service TrainingWe can share our experience of dealing with students in a professional and friendly manner |
Enquiry ManagementWe can answer the general questions your students have and refer the specialist questions to the relevant specialists |
Open Day SupportWe can answer non academic, general questions your prospective student and their parents may have on open days |
PresentationsWe offer a half hour presentation to departments that give you a flavour of the range of services provided by SSiD and how we can support you and your students |
PublicationsWe can provide a wide range of materials to help you manage general enquiries you receive from students |
Road showsDuring the year SSiD presents a series of roadshows featuring specific student services such as our online signposting service "Things Not Going Right?" |
Student Communications CoordinationWe can work with you to provide a coordinated and strategic approach when communicating with our students |
Supporting the SupportersWe can answer your questions about the Supporting the Supporters programme |
Things Not Going Right?A signposting service that acts as a stepping stone to the most relevant service |
Tours of SSiDWe can host visits for you or your colleagues |
Visits to DepartmentsEach summer we visit the reception points of each department |
Work shadowing at SSiDWe offere sessions where you can see the range of services we provide to students |
Comments, complaints, compliments or even new ideas are welcomed as an opportunity for us to understand what you want from the services we provide.