Student Conduct and Appeals Office
The work of the Student Conduct and Appeals Office (SCA) focuses on issues relating to student conduct, such as discipline and the Students' Charter (now known as "Our Commitment") and final stage student complaints and appeals, such as case reviews and complaints made to the Office of the Independent Adjudicator for Higher Education (OIA).
More detailed information about the various student-based formal procedures, i.e. Academic Appeals, Student Complaints, Fitness to Practise, Progress of Students and Student Discipline, is available by clicking on the appropriate link on the left. These web pages provide information about the relevant University Regulations, guidance on procedures and processes, downloadable pro-formas and staff contact information.
For a quick reference summary flowchart of the stages within each of the formal procedures and how they link together, please download the Flowchart on the right.
The Student Conduct and Appeals Office is part of the Student Administration Service within Student Services and is located on Level 6 of the Students' Union building.
The Pilot for the Early Resolution of Student Complaints being run by Student Services in conjunction with the Students' Union has now been extended to run for the 2014-15 academic session. The Scheme has been highlighted by the Government and the OIA as an exemplar of good practice.