Finance and Funding

Question: One of my students has asked if she will receive a new University bursary and if so how she will find out about it and when it will be paid. What can I tell her?
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Question: My student is upset as he feels that his bursary calculation has been assessed incorrectly, how can he get the assessment checked?
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Question: I have had a call from a student who has not received a bursary, she has not applied for a student loan and is now concerned about missing out on a bursary?
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Question: One of my personal tutees mentions in passing that he is working late nights every evening in a bar in order to keep up with his rent and other costs. He has been getting behind with bills and finds that a job is the only way he can cope. He is worried that his academic work is suffering but feels that there is nowhere else to turn for help. Is there anything I could suggest?
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Question: A student calls in to the departmental office with a letter he has received from his Student Finance England. It is asking for confirmation of various matters relating to the student's programme of study and his academic progress. Should I ring Student Finance England or write to them on the student's behalf?
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