Request for Telephone service

Please complete all your details as requested below

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Please submit one request per ticket

Name (required)

University Username (required)

Room No. (required)

Existing Telephone No. (required)

Email (required)

Existing Details/New Set-up

Type of Change: (required)

-- Please Select -- Multiple changes or other Name change only Location change only Handset type only COR/COS change only Voicemail change only New set-up

Reason For Name Change / Extension Disconnection Please provide details on the current user of the extension. Select an option from the drop-down box.

-- Please Select -- Moved to another Department Taken over another extension Left the University Retired Other

Display Name: (required)

Extension Number: (required)

Socket Reference: (required)

Handset Type: (required) Please note that IP handsets are currently only available to use in certain buildings around campus. Please check with CiCS Voice and Data support for details.

-- Please Select -- 8403 8410 8434 6402 6408 6424 Analogue 2402 2410 2420 1403 1408 1416 1608 9608 (IP Phone) 9620 (IP Phone) 9630 (IP Phone) 9650 (IP Phone)

COR (Class of Restriction) (required)

-- Please Select -- COR 2 (National and Mobiles) COR 1 (International) COR 3 (Local) COR 5 (Internal) COR 25 (as COR 2 weekdays 0900 to 1700, COR 5 all other times) Other...(please specify requirements below)

COS (Class of Service) (required)

-- Please Select -- COS 1 (Standard) COS 2 (Call-Fwd off Campus) COS 3 (Fax) COS 4 (Student)

New Details

New User Email Address
Please provide the email address of the person that has taken over the extension.

Display Name:

Extension Number:

Socket Reference:

If this socket is currently active,
what extension number is it, and what would you like us to do with it?

Building:

Room:

Handset Type: Please note that IP handsets are currently only available to use in certain buildings around campus. Please check with CiCS Voice and Data support for details.

-- Please Select -- 8403 8410 8434 6402 6408 6424 Analogue 2402 2410 2420 1403 1408 1416 1608 (IP Phone) 9608 (IP Phone) 9620 (IP Phone) 9630 (IP Phone) 9650 (IP Phone)

COR (Class of Restriction)

-- Please Select -- COR 2 (National and Mobiles) COR 1 (International) COR 3 (Local) COR 5 (Internal) COR 25 (as COR 2 weekdays 0900 to 1700, COR 5 all other times) Other...(please specify requirements below)

COS (Class of Service)

-- Please Select -- COS 1 (Standard) COS 2 (Call-Fwd off Campus) COS 3 (Fax) COS 4 (Student)

Do you want an Audix/Voicemail Account?

Voicemail

-- Please Select -- No (Not applicable) Yes (New User Account) Reset (lose existing messages and greetings - New User, existing extension) Password reset (last 4 numbers of extension or as requested) No Change (Keep names and settings as they are)

Any additional information?
As well as changes to cover paths, pick-up groups or hunt groups, please state below: