The University of Sheffield
The University Library

Photocopying, printing and scanning by Library Support Workers

See also Photocopying and printing – how do I pay for and reclaim my expenses? for information on:
  • How to pay for your photocopying and printing
  • Topping up your PCMS account
  • Reclaiming expenses

1. How does my Library Support Worker photocopy for me?

If you would like your Library Support Worker to photocopy for you in your absence, they are advised to borrow the administration copy card from the Information Desk staff in the Information Commons or Counter staff in any of the site Libraries. For security purposes, your Library Support Worker will be asked to sign for this. The cost of the photocopies will be calculated when your Library Support Worker returns the administration copy card and the amount debited from your PCMS account.

2. How does my Library Support Worker print or scan for me?

If you would like your Library Support Worker to print for you in your absence, they are advised to:
  • Log in to a PC using their University username and password. If your Library Support Worker is not a registered member of the University, please contact the Additional Support Service
  • Scan and save the material if appropriate
  • Send the required documents to the printer but not release them
  • If working in the Information Commons: Go to the Information Desk with their Library Support Worker’s letter and ask the member of staff to release the print job(s). These will normally be printed out on Level 1
  • If not working in the Information Commons: Go to the Library Counter with their Library Support Worker’s letter and ask a member of staff to contact Information Commons or Additional Support Service staff to arrange for the release of the print job(s)
  • Collect the print jobs from the printer

3. How does my Library Support Worker print from my MOLE resources?

3a) If your Library Support Worker is a student studying the same modules as you are, they should follow the instructions in Section 2 above.
3b) If your Library Support Worker is a student who is not on your course, you will need to contact the Additional Support Service in the first instance. We will need your written (letter or email) consent please and details of your modules and Course Leaders.

The Additional Support Service will then contact your Course Leader to seek permission for your Library Support Worker to gain access to your course information through MOLE.

Once this permission has been granted, the Additional Support Service will contact Learning & Teaching Services who provide the technological access. Then whenever your Library Support Worker wishes to print for you, they should follow the instructions in Section 2 above.
3c) If your Library Support Worker is not a registered member of the University, please contact the Additional Support Service.

Further information and comments

If you would like further information or wish to comment on any aspect of the service, please contact the Library’s Additional Support Service by:
  • Email: lib-support@sheffield.ac.uk
  • Telephone: (0114) 222 7294
  • Visiting the Information Commons
  • Post: The Additional Support Service, Information Commons, University of Sheffield, 44 Leavygreave Road, Sheffield, S3 7RD
  • The feedback form