The University of Sheffield
The University Library

Support for disabled and dyslexic customers

What does the Library offer?

We will advise and help you to have equal access to all Library resources. Below is a list of the areas in which we offer support:

Access and evacuation - information for customers with mobility difficulties
Accessible furniture
Alternative formats
Assistive software
Assistive technology
Borrowing by others on your behalf
Customers unable to visit the Library
Customers who are deaf or hard of hearing
Customers who are unable to fetch their own books from the shelves
Customers with dyslexia
Customers with mental health needs
Customers with mobility difficulties
Customers with visual impairments
Library Support Workers
Longer loans
Photocopying and printing – paying for reclaiming expenses
Photocopying, printing and scanning by Library Support Workers
Postal request service
Requesting general assistance

What do we not offer?

We regret that we do not have any rooms in either the Information Commons or Library which are suitable for individual tutorials with your tutors, support workers or mentors. Please do not book a Group Study Room for this purpose because requests to evacuate can cause embarrassment for all concerned.

Is anything expected of me?

All Library customers are expected to comply with the Library Regulations and the “User responsibilities” provided in the Service Level Agreement.  This includes returning requested items on time and paying for any fines which may accrue through their late return.

If you are unable to return requested items on time due to illness, personal/ family problems, difficult events (e.g. bereavement) or serious incidents, please:

Refer to the “See also” box for further information.

Further information

If you would like any of the information provided on these Library web pages in an alternative format, require further details or wish to comment on any aspect of the support for disabled and dyslexic customers, please contact us by: