Important information regarding signing in to StarPlus

The University Library goes live with Ex Libris Alma

Registered Staff and Students

On Thursday 20 June, the Library upgraded its systems. As a consequence of this, you now need to use a new PIN at the self-service machines when issuing and renewing items.

You will have received an email from the Library HelpDesk with your new PIN on Thursday 20 June, but if you forget you PIN, please:

• go to https://www.shef.ac.uk/cics/password
• enter your University login name and password
• select option 6 to 'Request Ucard number and PIN'.

Your Ucard number and PIN will then be sent to you by email.

Please note;  this Ucard PIN is not changeable.

If you have any questions, please contact the Library HelpDesk by email at library@sheffield.ac.uk or telephone on 0114 222 7200

External borrowers and NHS users

When you go to StarPlus, please:

• click on the 'non-University members' Sign On link (top-right hand corner)
• Enter your Library barcode number in the 'Alma User Number' box
• Enter your surname (with capitalisation of first letter of each word and all punctuation) as the password.

If you have problems signing in, please contact the Library HelpDesk or speak to a member of staff in one of
the libraries.