Compatible Browsers & Pop-Ups
The University's recruitment system is SAP based. The following browsers are supported by SAP:
- Microsoft Internet Explorer
- Firefox
Internet Explorer
If you are using Internet Explorer (IE) 8 or above please ensure that the browser is being run in compatibility mode. You can turn this on by clicking on the relevant icon to the right of your web address bar, or by pressing F12 and changing browser mode to compatibility view. You should also disable your popup blocker or add jobs.shef.ac.uk to your trusted sites. For instructions please see the relevant section below.
Firefox
Firefox is fully supported but please ensure you turn off any pop-up blockers within this browser, or add jobs.shef.ac.uk to your exceptions list. For instructions please see the relevant section below.
Safari, Google Chrome & Opera
Safari, Google Chrome and Opera are not currently supported by the application system. However, users may still be able to access the system to an extent although they won’t be able to successfully complete an application and submit. Please use one of the supported browsers listed above.
Tablet devices
The Operating Systems that run on tablet devices are also generally unsupported. Depending on the device, you may be able to complete certain aspects of the application, but for a smoother application process we recommend using one of the compatible browsers on a PC or MAC.
Windows 8
We advise that you run your browser from the traditional (Windows 7 style) desktop rather than the startup screen tile interface for a smoother application process and also to easily make the browser changes listed above if you are encountering difficulties.
Pop-up Blockers
The application form and vacancy details open in new windows. Applicants are asked to please ensure that pop-up blockers are either turned off or allowed for jobs.shef.ac.uk
Pop-up blocker settings may be adjusted for Internet Explorer via Tools > Internet Options > Privacy. You can either disable the popup blocker in your browser by unticking the Turn on Pop-up Blocker box or by adding jobs.shef.ac.uk to the allowed websites if you click Settings in the Privacy window.
Firefox users should click Firefox > Options > Content (on a PC) or Firefox > Preferences > Content (on a MAC). Alternatively you can add jobs.shef.ac.uk to the exceptions list within the Content window.
Please be aware that Google and Yahoo toolbars have their own pop-up blocker settings, in addition to those in your browser. These toolbars can cause the recruitment system to "freeze" and you may hear a clicking sound as the system unsuccessfully tries to open a new window. You are able to uninstall a Google toolbar by clicking on the Adjust Toolbar Options icon and selecting uninstall. You can uninstall the Yahoo toolbar via the Tools > Manage Add Ons option in your browser.
Further Assistance
If you require any further assistance when using either Internet Explorer or Firefox with the University's recruitment system, please email details to e-Recruitment@sheffield.ac.uk and we will be happy to provide additional support. Please note, this email address is checked Monday to Friday, 9am to 5pm, excluding public holidays.
