How To - Questions and Answers
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About HR
* What does HR do?
- The HR Department undertakes a range of strategic, support, development and safety-related work, and provides services for University staff. In particular it is responsible for:
• Guidance and Support
• Jobs, Recruitment and Selection
• Staff Development
• Reward and Benefits
• Health and Wellbeing
• Equality and Diversity
* How is HR structured?
- HR is split into five teams - Strategy and Governance, HR Operations, Organisational Development, Employee Relations and Safety Services. The work of each team is detailed here: http://www.shef.ac.uk/hr/aboutus/whoweare
* Which committees govern the Department and its work?
- The work of HR Department is governed by the HRMC (Human Resource Management Committee). The Department also fosters cordial relations with four recognised trade unions, which it engages through the JUCC (Joint Unions Campus Committee). Other University committees also influence the work of the Department. For more information see: www.shef.ac.uk/hr/aboutus/about/governance.html
Contacting HR
* When can I make an appointment at HR?
- All of our offices are open to visitors and to telephone enquiries between 9am-5pm, Monday to Friday.
* How do I make an appointment at HR?
- Please contact the relevant team detailed here: www.shef.ac.uk/hr/aboutus/contactus/index.html
Or for general enquires please use this contact information: www.shef.ac.uk/hr/aboutus/contactus/generalenq.html
* Who should I contact to discuss employment matters?
- Your first point of contact should be your Faculty HR Advisers/Assistants: www.shef.ac.uk/hr/aboutus/whoweare/ops.html
* Where is HR?
- The Department of Human Resources is located in the Arts Tower. Please go to Level 1 Reception when visiting.
Checking and Changing Personal Details
* How can I find out what grade and point I am on?
- myJob is a Staff Application in MUSE. In the My Staff Record tab of this the information is given in the Appointment Summary box, which can be expanded to give the point details.
* How can I change my address or bank details?
- They can be maintained in your myJob account under the personal information tab.
* How can I change my surname on MyJob and my email address?
- To change your surname on MyJob please send a copy of your marriage certificate/deed poll to the Department of Human Resources. You can then contact the Computing Centre to arrange for a new email address to be created. You will also need to contact your local tax office with your new details.
* How can I change my name on the internal telephone directory?
- This should be done by your departmental telephone liaison officer. You can find out who this person is by searching for your department here: www.shef.ac.uk.eresources.shef.ac.uk/phone/deptSearch.do
Managing Staff
* How do I report my department's SRDS outcomes?
- Each Head of Department and SRDS Co-ordinator will be sent a spreadsheet to complete by HR each summer. Queries may be directed to srdsdata@sheffield.ac.uk and further information can be found on the SRDS webpages: www.shef.ac.uk/hr/guidance/srds
Wellbeing
* How can I access 24-hour counselling for work-related and personal matters?
- helpU is a free, independent and completely confidential 24-hour telephone counselling service for all University staff and their immediate families. Please follow the link below for details:
www.sheffield.ac.uk/hr/wellbeing/info/helpu
Staff Benefits
* How can I find out about the offers and discounts available to University staff?
- A list of offers and discounts is available from the UOffers website: www.shef.ac.uk/hr/reward/mybenefits/uoffers
* How do I join Pay Plus for bikes, childcare, leave or pensions?
- You can find details of these schemes on the Pay Plus website: www.shef.ac.uk/hr/reward/mybenefits/payplus
* How can I find out about the total value of my reward package?
- The University has developed a Total Reward Calculator for this purpose: www.shef.ac.uk/salary-projection/reward_calculator.do