CiCS Service Status

The table below shows planned, potential and actual service failures and maintenance. Please note that this table is updated only in office hours (8am-6pm Monday to Friday). You can now follow us on Twitter.


Problem is happening now	At risk period or scheduled maintenance	Everything working now

Status	Date / Time		Service Affected	Incident details
Status	Start	End	Service Affected	Incident details
	Mon 20th May 10:24	Mon 20th May 11:24	Langsett connection problems	The staff server Langsett is currently experiencing problems creating AFP connections. Both CIFS/SMB and Novell Client connections are still working without problem, AFP users (mainly mac users) are advised to connect to Langsett using SMB rather than AFP. Instructions to do so can be found here. CiCS are continuing to monitor the situation.
	Wed 8th May 08:40	Unknown	MyPC at risk	The MyPC booking system is experiencing ongoing problems. Although the system is available for use, the booking webpage may fail intermittently. CiCS apologise for the disruption to service and to help you work around the issue we've put further details here which will be updated as and when we have further information.
	Sun 19th May 10:00	Sun 19th May 22:06	Mappin voice and data services at risk	This maintenance period has passed. Due to maintenance work by EFM, all voice and data services in the Mappin area will be at risk.
	Sun 19th May 09:30	Sun 19th May 22:05	Student Computing Rooms	This maintenance period has passed. Due to maintenance work by EFM, the computer rooms ME03 and ME04 in the Mappin building will be unavailable.

This information was retrieved on Tuesday 21st May 2013 at 08:06.

For any general comments about our service, please use the feedback form on the left. If you are currently experiencing problems, please contact the CiCS Helpdesk on 21111.

Alternatively, to use the CiCS Helpdesk Self Service, log in to MUSE, under the SSiD (or Staff Applications) tab you will find the CiCS Helpdesk channel.