The University of Sheffield
Corporate Information and Computing Services

 CiCS Service Status

The table below shows planned, potential and actual service failures and maintenance. Please note that this table is updated only in office hours (8am-6pm Monday to Friday). You can now follow us on Twitter.

Problem happening now At risk or scheduled maintenance Everything working now
Problem is happening now At risk period or scheduled maintenance Everything working now
Status Date / Time Service Affected Incident details
Start End
Problem happening now Thu 30th March
08:10
Unknown Elmfield network issue Any device connected via a socket in Elmfield prefixed with the letter "B" will be currently unavailable due to a fault which is under investigation.
At risk or scheduled maintenance Fri 31st March
16:00
Sun 2nd April
23:55
SAP (MyJob / MyTeam / uBase / MyPurchase.) SAP systems will be unavailable throughout this maintenance period for legal change application and upgrades.

This will affect MyJob/MyTeam/uBase and MyPurchase.

E-Recruitment will still be available.

They should also should be considered "At Risk" for the W/C 3rd April to solve and fix any potential issues relating to this upgrade.
At risk or scheduled maintenance Thu 30th March
18:00
Mon 3rd April
09:00
uReports / QA The uReports service will be unavailable because of maintenance during this period and should be considered at risk on the day of its return.
Everything working now Wed 29th March
15:20
Wed 29th March
15:59
Network Issues Information Commons The issue with the network on Floor 4 has been resolved.
Everything working now Wed 29th March
17:00
Thu 30th March
08:16
CMS Service has been restored following this maintenance period.
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The live Content Management Application will be be unavailable for a period of time due to scheduled maintenance and upgrades.

This information was retrieved on Friday 31st March 2017 at 01:37.

For any general comments about our service, please use the feedback form on the left. If you are currently experiencing problems, please contact the CiCS Helpdesk on 21111.

Alternatively, to use the CiCS Helpdesk Self Service, log in to MUSE and under MyServices you will find the CiCS Helpdesk (Self Service) channel.

See also: Library eResources service indicators