CiCS Service Status
The table below shows planned, potential and actual service failures and maintenance. Please note that this table is updated only in office hours (8am-6pm Monday to Friday). You can now follow us on Twitter.
| Problem is happening now | At risk period or scheduled maintenance | Everything working now |
| Status | Date / Time | Service Affected | Incident details | |
|---|---|---|---|---|
| Start | End | |||
| Thu 1st August 11:43 |
Unknown | NHS Webmail. | There is currently an issue accessing NHS webmail from on campus.
This appears to be an issue with the NHS configuration and they are investigating. |
|
| Tue 6th August 07:00 |
Tue 6th August 08:00 |
Network maintenance - AMRC | Maintenance work will be carried out to move all connections at the AMRC to a new VLAN. All devices will experience a short loss of connectivity for a couple of minutes during this work. | |
| Mon 5th August 20:00 |
Mon 5th August 22:00 |
uReports maintenance | uReports will be unavailable due to essential maintenance - CiCS apologise for the disruption to service. | |
| Wed 31st July 14:58 |
Unknown | Ogston Server | There are some who are currently experiencing issues connecting to the Ogston server.
CiCS are investigating and apologise for any inconvenience caused. |
|
| Fri 26th July 16:00 |
Tue 30th July 09:00 |
e-Recruitment upgrade | The SAP e-Recruitment upgrade has been completed but the service should be considered at risk for the next 24 hours (Monday 29th July).
|
|
| Tue 23rd July 15:47 |
Unknown | Learning Management System | Due to an earlier fault, this should be considered at risk.
CiCS apologise for any inconvenience. |
|
| Sun 21st July 09:52 |
Unknown | Network unavailable | Updated 26/07/2013
Services in all these areas have been restored but, because of the nature of the fault, should be considered "at risk" for the time being. Geography building Addison building Alfred Denny, sockets prefixed with letters O, U, H, F Firth Court, sockets prefixed with letter G Florey Building Union temporary shop |
|
| Fri 19th July 13:43 |
Unknown | MUSE issue | We are investigating an issue where IE users are getting logged out of MUSE when clicking on any of the "tabs" after a successful log in.
The current workaround for this issue is to use Firefox. |
|
| Wed 31st July 11:58 |
Wed 31st July 12:10 |
Langsett | Langsett has now returned to service.
|
|
| Tue 30th July 13:42 |
Tue 30th July 14:11 |
Data Network at Firth Court | The earlier network outage has now been resolved and normal service has resumed.
CiCS apologise for any inconvenience caused. |
|
| Tue 30th July 10:21 |
Tue 30th July 12:13 |
Data Network Outage at Mushroom Lane Portacabin | Data services have now been restored.
CiCS apologise for any inconvenience caused. |
|
| Tue 30th July 09:21 |
Tue 30th July 12:11 |
Data Network Outage at Firth Court | Data services have now been restored.
CiCS apologise for any inconvenience caused. |
|
| Thu 1st August 06:30 |
Thu 1st August 09:41 |
Essential wireless maintenance | This work has been completed and normal service restored. | |
| Tue 30th July 06:30 |
Tue 30th July 08:21 |
Essential wireless maintenance | This work has been completed.
CiCS apologise for any inconvenience caused. ---------- The wireless service in all student accommodation blocks will be restarted to implement an essential upgrade - connectivity will be lost for around five to ten minutes at some point during this work |
|
| Mon 29th July 09:00 |
Tue 30th July 09:58 |
myEcho maintenance | This work has been completed, CiCS apologise for any inconvenience caused.
|
|
| Mon 29th July 07:00 |
Wed 31st July 09:25 |
University Internet Connection Maintenance | During this maintenance period, our internet service provider, YHMAN, are upgrading their connections into the wider JANET UK national network.
This work has completed successfully |
|
This information was retrieved on Thursday 1st August 2013 at 19:19.
For any general comments about our service, please use the feedback form on the left. If you are currently experiencing problems, please contact the CiCS Helpdesk on 21111.
Alternatively, to use the CiCS Helpdesk Self Service, log in to MUSE, under the SSiD (or Staff Applications) tab you will find the CiCS Helpdesk channel.
See also: Library eResources service indicators
