CiCS Service Status

The table below shows planned, potential and actual service failures and maintenance. Please note that this table is updated only in office hours (8am-6pm Monday to Friday). You can now follow us on Twitter.


Problem is happening now	At risk period or scheduled maintenance	Everything working now

Status	Date / Time		Service Affected	Incident details
Status	Start	End	Service Affected	Incident details
	Sat 11th February 10:00	Unknown	Stephenson Hall residences main building network	Due to the effects of a power failure in the area early Saturday morning, we have lost network connectivity at Stephenson Hall residences main building - connectivity is unlikely to be restored before Monday a.m
	Wed 14th December 15:34	Unknown	Parking Permit application	Update 10:02:2012 We are still awaiting a fix from our suppliers for this issue. We are investigating an issue where some users are unable to login to the parking permits renewal web pages through the portal. The issue is being followed up with the supplier of the parking permits software.
	Wed 15th February 07:30	Wed 15th February 09:00	The Innovation Centre network maintenance	The data network at The Innovation Centre will be unavailable for the duration of this essential network maintenance.
	Tue 14th February 06:30	Tue 14th February 08:30	Web server maintenance	The main web server will be moved during this maintenance period. Affected by this work will be MUSE and a cluster of Java Applications including; Attendance Monitoring Bank Details Building Maintenance Bursary Calculator Careers Whats On Chemistry Student Offers CRM System Degree Ceremonies Diary of events Exam results Exams Timetable findpeople Fire Training FRAX Housing Finder Internal Phone Application Money Planner myAnnouncement mypcfeed NOGG Online Accommodation Online Contract Online Tuition Fee Deposits Out Of Hours training pcavail pgOpenDays Points Based System Visa Application Postgraduate Application Form Prospectus Prospectus Admin System Prospectus Enquiry Research Supervisor Finder RTP Website Salary Projection Service Enhancement Requests Sheffield Reunited STH Find People University Open Days
	Fri 10th February 07:00	Fri 10th February 07:29	uPlayer maintenance	This maintenance has been completed and the service restored.

This information was retrieved on Sunday 12th February 2012 at 15:06.

For any general comments about our service, please use the feedback form on the left. If you are currently experiencing problems, please contact the CiCS Helpdesk on 21111.

Alternatively, to use the CiCS Helpdesk Self Service, log in to MUSE, under the SSiD (or Staff Applications) tab you will find the CiCS Helpdesk channel.