CiCS Service Status

The table below shows planned, potential and actual service failures and maintenance. Please note that this table is updated only in office hours (8am-6pm Monday to Friday). You can now follow us on Twitter.


Problem is happening now	At risk period or scheduled maintenance	Everything working now

Status	Date / Time		Service Affected	Incident details
Status	Start	End	Service Affected	Incident details
	Fri 25th May 11:42	Unknown	Ureports	Users are reporting an internal server error when trying to access U reports CICS are Investigating the issue
	Fri 15th June 18:00	Sun 17th June 18:00	Almost all CiCS Services and services we host.	A substantial upgrade of our IT infrastructure will shut down almost all CiCS Services as well as the services we host for others. For further details and updates see here
	Thu 24th May 14:46	Thu 24th May 15:11	Barbrook	The server has been restarted and is now back in service.
	Thu 24th May 14:10	Thu 24th May 15:05	CIES and Room Booking Enquiry System	The work has been completed and the service restored.
	Thu 24th May 09:38	Thu 24th May 13:38	Bank details application	The problem has now been resolved, users who have been experiencing the issue may need to log out and in again.
	Wed 23rd May 13:57	Wed 23rd May 20:38	PCMS accounts, online credit	The ability to credit PCMS accounts online has been restored.

This information was retrieved on Friday 25th May 2012 at 12:13.

For any general comments about our service, please use the feedback form on the left. If you are currently experiencing problems, please contact the CiCS Helpdesk on 21111.

Alternatively, to use the CiCS Helpdesk Self Service, log in to MUSE, under the SSiD (or Staff Applications) tab you will find the CiCS Helpdesk channel.