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SLA for Timetabling
Timetabling
Measure
2010-2011
2011-2012
1 Apr - 30 Sept
1 Oct - 31 March
1 Apr - 30 Sept
1 Oct - 31 March
Any problems with the availability and content of the electronic timetable will be investigated within 8 working hours of the problem being reported to the HelpDesk.
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Full SLA for Timetabling