The University of Sheffield
Corporate Information and Computing Services

SLA for Repairs and Maintenance

Repairs and Maintenance

Measure 2010-2011   2011-2012
  1 Apr - 30 Sept 1 Oct - 31 March   1 Apr - 30 Sept 1 Oct - 31 March
Equipment should be investigated within 3 working days of first notification. Green
Green
Green
Green
  Green
Green

Full SLA for Repairs and Maintenance