SLA for Data Protection

Corporate Information and Computing Services

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Measure	2010-2011			2011-2012
	1 Apr - 30 Sept	1 Oct -31 March		1 Apr - 30 Sept	1 Oct - 31 March
A data subject will get a response to a formal data request in accordance with the Data Protection Act within 40 days of the request and the payment of the fee, apart from information relating to exams, where the response will be made within 5 months of the exam or 40 days of the results being released.	Green	Green		Green