Adding Contacts
Your list of contacts is called your roster. The roster contains one or more groups, and each contact must be in a group.
When adding a contact you will use the Add Contact dialog box. In here you provide a Username (Jabber ID), a Nickname (their name), and a group (by default this will be Friends).
Searching for a University of Sheffield Contact
Below the roster is a search field. In here you should type the surname of the person you are searching for, surrounded by asterisks, then press the Enter key.
You will see a new dialog box containing a number of search results. Right-click the entry for your contact and from the menu select Add as a contact.
The Add Contact dialog box will open, with the fields already filled in. Change the Nickname and Group if you wish, then click the Add button. Your new contact will be added to your roster.
Manually Adding a University of Sheffield Contact
To manually add a contact, you will need their Jabber ID (JID). At Sheffield the JID is simply their University username, followed by '@sheffield.ac.uk'.
To add contact to your roster. click the Contacts menu, and select Add Contact.
The Add Contact dialog box will open. In the Username field, type their username followed by '@sheffield.ac.uk'. In the Nickname field, type their name. In the Group field type a new group name or leave as friends.
Adding an External Contact
To add an external contact you will have to find out their Jabber ID. You can then add them as a contact in the usual way.
If they don't know their Jabber ID, you can tell them you Jabber ID, and then they can add you as a contact.