Steven Sharples

Print & Design Solutions Receptionist

Business Services

Telephone:(0114) 22 21220

email : s.sharples@sheffield.ac.uk

Responsibilities

• Handle incoming calls and emails to the print service and direct them to the relevant staff if required
• A computerised management information system for tracking and costing print jobs is used and I maintain the duplicating section of this system to enable print service staff to quickly check on the details and status of jobs
• Our reception sees a large number of students requiring thesis binding and large format posters. I usually need to show samples and help students choose the most appropriate style from the different types available
• Provide cost estimates for simple black and white and full colour copying jobs. I pass more complicated estimate requests to the estimator for attention
• Act as departmental telephone liaison officer and fire warden.

Biography

Originally from Preston in Lancashire, I came to Sheffield to study Physics at Sheffield Hallam University. Following my course I started temporary work as a receptionist at the Print Service through a local recruitment agency. After a year my position was made permanent and I became an official member of University Staff.