Razia Ali

ICT Section Leader – Support for Professional Services

Customer Services

Telephone: (0114) 22 21183

email : r.ali@sheffield.ac.uk

Responsibilities

• Specific responsibility for IT Support for administrative staff
• Project manage the roll out of new equipment throughout the administrative departments
• Take specific responsibility for the managed XP Service
• Maintain a comprehensive inventory of all IT equipment within the administration and keep track of all office moves or rearrangements
• Liaise with key staff within the administration to ensure IT requirements are adequately supported
• Liaise with third party equipment suppliers to negotiate prices for new equipment and support for existing facilities