Departmental Objectives
The following outlines the objectives of CiCS to meet the needs of the University community:
- To be a customer focused department and improve our ratings in the student and staff satisfaction surveys.
- To improve internal communication so that all staff have a clear understanding of how they contribute to the department’s objectives.
- To provide an improved experience for students by providing high quality learning and teaching spaces, access to systems and services which are tailored to their needs and staff support.
- To provide an ICT infrastructure to support the University’s research strategy.
- To provide robust and reliable systems and infrastructure to support a 24/7 operation.
- To achieve the highest possible quality of service delivery to the University within the resources available, implementing best practice to ensure value for money and customer satisfaction.
- To manage effectively major developments and changes in services through a coherent departmental programme of projects, involving key stakeholders throughout.
- To work together as a department to help the University to achieve Our Shared Vision.
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