Matthew Doxey

IT Support Assistant

Customer Services

Telephone: (0114) 22 23128

email : m.doxey@sheffield.ac.uk

Responsibilities

• Helpdesk analyst providing IT support and advice to all members of the University
  
• Face to face support through the drop-in service
  
• Provide support for software, hardware and systems problems on PCs and Macintosh computers; install and update operating systems; fix and clear problems caused by viruses; provide advice on keeping equipment safe and virus free; configure network services software and other application software
  

Biography

Having been a proud student at the University, I was thrilled to join the CiCS department as an ICT Support Technician in August 2008.

I have occupied various IT roles within large private sector companies for the past six years and am enjoying the change of perspective working for an educational establishment brings. I am looking to develop my current role within the Department and hope to put in many years of service.

I am currently studying part time for a BA in Music, Literature and Creative Media at the Institute for Lifelong Learning.