Jayne Salter
ICT Support Technician
Customer Services
Telephone: (0114) 22 23051
email : j.salter@sheffield.ac.uk
Responsibilities
- Oversee the UCard and Computer Account Service in the Computing Centre
- Take lead responsibility for the training and support of users of the UCard production system and the computer accounts management system
- Process UCard requests from staff, students and external University members
- Register computer users for central computing services using the Computer Registration Integration System; set up computer accounts and provide all users with a username, password and email address
- Provide support for User Registration services; deal with a wide range of queries from staff, students and other University members in relation to passwords, file-store, email lists, UCards and computer registration
