Julia Harrison

Programme and Project Unit Administrator

Business Services

Telephone: (0114) 22 21186

Responsibilities

Provide software support to departmental timetablers via email, phone and in person
Set up and maintain user accounts
Provide one to one training to new users in their departments. Training is based on my perception of the customers’ needs and is devised accordingly
Arrange training courses for new and and existing customers. Produce appropriate training agenda according to the group’s needs
Prepare documents/helpsheets for uploading onto the web
Manage roll out of software to all departments
Recently taken on new role of Programme and Project Unit administrator

Biography

I have worked at the university since April 04, and to date have worked as Timetabling Support Officer. in the autumn when a replacement timetabling officer is in post.

Since the development of the Programme and Project Unit in Jan 07 I have taken on the role of unit administrator. This role will be fully developed