Claire Cunnington

Customer Service and Communication Coordinator

Customer Services

Telephone: (0114) 22 21177

email : c.cunnington@sheffield.ac.uk

Responsibilities

• Helping to improve our Customer service, including gathering feedback and service reviews
• Assisting with communication within projects
• Identifying recurrent problems and facilitating their resolution
• To help with effective marketing of CiCS services

Biography

I've been at the University since June 2007. Before then I worked in business advice for Social Enterprises and as a Complaints Manager for the NHS. Many years before then I studied Archaeology at the University of Sheffield and loved every minute of it. I´m glad to be back.