Amanda Elliott

Clerical Officer

Business Services

Telephone: (0114) 22 29066

Responsibilities

Responsible for booking all visitors parking requested by departments along with completely the weekly memo in Word, which is issued to the wardens so they know who to reserve spaces for
To book rooms for staff and also for students from Societies requesting rooms. Sometimes the room is chargeable if it is an outside booking so therefore we have to send out a confirmation; once the event has passed we have to invoice people using SAP which I also sometimes do along with my other colleagues
To deal with all of the staff and student parking along with the application data base. It is often my role to issue these permits and print them out making sure they go to the correct address
To work with our Campus Wardens and follow up any reports from them by phoning, emailing offenders. Some times Office has to ticket, so have to judge situations and make that decision
To serve customers at reception desk by answering queries on parking or rooms
To sell discounted bus/tram/train tickets to customers and students
To cash up at the end of each day all that has been taken on debit/credit card. Ensure all figures are correct and solve any problems before sending to cash office
To monitor amount of cash paid into us and pay this in on a regular basis making sure all figures and records coincide
Help the Octagon Secretary with the selling of Varsity Gifts at Graduation; serve ad-hoc customers who come to buy gifts; help to maintain Varsity Gift Stock by ordering new stock or acquiring quotes for potential stock

Biography

I started at the University on 3rd October 2005 and have since learned much about the job and am still learning more about the Room Booking System. I am currently doing my ECDL so I can gain more computer skills using different software packages.