Accommodation and Campus Services

Contact us

There are lots of different teams who you may need to contact about the services and facilities provided by Accommodation and Campus Services (ACS), both before you come to Sheffield and whilst you´re living with us in University accommodation.

ACS Customer Services

This team are available to provide general advice and information about accommodation, including keys, post, lost property and room bookings.

Call The Edge: 0114 222 8800
Call The Ridge: 0114 222 8943
Call Tapton: 0114 222 8862
Email: acs-customerservices@sheffield.ac.uk
In person: at The Edge, The Ridge and Tapton receptions

Accommodation Office

The Accommodation Office team are responsible for room allocations, contracts and accommodation Open Days. They are also able to provide details of future accommodation options in University accommodation and private housing.

Call: 0114 222 4488
Email: accommodationoffice@sheffield.ac.uk
In person: at propertywithUS, located on level 4, University House (next to the Students' Union building)

ACS Maintenance Helpdesk

There are a number of ways in which you can report a maintenance problem in your accommodation.

Call: 0114 222 8801
Email: acs-helpdesk@sheffield.ac.uk
Fill out: an online Maintenance Form
In person: at your Customer Services reception

24/7 Security Services

IN CASE OF EMERGENCY CALL: 0114 222 4444

For general security advice and information

City and Central Campus Accommodation
Call: 0114 222 4085
Email: security@sheffield.ac.uk

The Student Village and Tapton Hall
Call: 0114 222 4075
Email: monitoringstation@shef.ac.uk

ACS Postal Address

Accommodation and Campus Services
The University of Sheffield
The Edge, The Edncliffe Village
34 Endcliffe Crescent
Sheffield, S10 3ED

AskSheffield - our frequently asked questions database

You can use AskSheffield to find out more about living and studying in Sheffield, and get a quick answer to your query.

Put a query to Ask Sheffield